Frequently Asked Questions (FAQs)
HOW TO ORDER?
Step 1: Select Item
Discover your desired product and choose your size. If applicable, add any optional addons.
For more information on sizes, click the "SIZE CHART" button. Lastly, specify the quantity you would like to purchase.
Step 2: Add to Cart
Click "Add to Cart" to place the item in your shopping cart. Your selected product will be added to the cart, visible at the top-right corner.
If you'd like to continue shopping, click the "Continue" button. To review and proceed to your shopping cart, click "View Cart."
Step 3: Payment
Proceed to checkout, where you can choose your preferred shipping and payment methods before finalizing your order.
Step 4: Shipping
Your order has been successfully processed.
Track the progress of your order using the unique tracking reference number available in your order history or the email you'll receive from us.
Upon receiving the parcel, kindly inspect the item before removing the tag.
If you have any questions or concerns, feel free to reach out to us.
Enjoy!
HOW TO WASH MY JERSEYS?
Proper care is crucial to maintain the longevity and appearance of your soccer apparel. Follow these laundering instructions for optimal results:
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Check Laundering Instructions:
- Always refer to the laundering instructions on the items for special care details. Each piece of apparel may have specific guidelines that should be closely followed to preserve the fabric.
- Always refer to the laundering instructions on the items for special care details. Each piece of apparel may have specific guidelines that should be closely followed to preserve the fabric.
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Follow Tag Instructions:
- Adhere to the laundering instructions provided on the tags. Correctly following these directions can significantly extend the lifespan of your sports apparel. Cold water washes are often recommended to minimize fading.
- Adhere to the laundering instructions provided on the tags. Correctly following these directions can significantly extend the lifespan of your sports apparel. Cold water washes are often recommended to minimize fading.
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Turn Apparel Inside-Out:
- Protect printed elements like names, numbers, badges, and insignia by turning the apparel inside-out before washing. This helps preserve the quality of appliquéd details.
- Protect printed elements like names, numbers, badges, and insignia by turning the apparel inside-out before washing. This helps preserve the quality of appliquéd details.
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Professional Customizations:
- Opt for professional monogramming services when adding customizations. While DIY options are available, professional-grade customizations ensure durability and longevity.
- Opt for professional monogramming services when adding customizations. While DIY options are available, professional-grade customizations ensure durability and longevity.
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Hang or Lay Flat to Dry:
- Avoid tumble dryers, as heat and agitation can shrink fabric and damage appliqués. Instead, hang or lay your apparel flat to air dry. This gentler method helps maintain the fabric's integrity.
- Avoid tumble dryers, as heat and agitation can shrink fabric and damage appliqués. Instead, hang or lay your apparel flat to air dry. This gentler method helps maintain the fabric's integrity.
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Avoid Ironing Logos and Patches:
- Refrain from ironing logos and patches directly. The intense heat can scorch the fabric and compromise the appliqués. Handle these elements with care during laundering.
- Refrain from ironing logos and patches directly. The intense heat can scorch the fabric and compromise the appliqués. Handle these elements with care during laundering.
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Gentle Hand-Washing:
- For added care, consider hand-washing with a mild detergent. This method, paired with air drying, is particularly suitable for maintaining lightweight sports apparel.
Additional Tips:
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Consult Professionals:
- If in doubt about caring for your apparel, seek advice from a professional laundry service. They can provide expert guidance tailored to your specific items.
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Customer Service Assistance:
- If you have further questions or concerns, our Customer Service Center is here to assist you in caring for your valuable soccer apparel. Feel free to reach out for personalized advice.
ARE YOUR PRODUCTS AUTHENTIC?
No, every item we offer are 100% Replica with the highest quality, often indistinguishable from the original products. They use premium materials and feature meticulous craftsmanship, replicating every detail of the authentic item. These replicas are usually more expensive due to the higher quality standards they adhere to.
ARE YOUR ITEMS NEW?
Nafan Collection only sells 100% Replicas items in an unworn condition.
HOW DO I RETURN MY PURCHASE?
Nafan Collection operates a platform that connects buyers in a fair and secure environment. We prioritize maintaining buyer commitments made in transactions, and encourage users to carefully review their order before making a purchase to avoid having to explore returns.
For comprehensive guidelines on this process, please refer to our Return Policy available on the website.
HOW MUCH FOR SHIPPING FEE?
Fee of shipping is FREE. Shipping fees will be automatically free upon at check-out page.
DO YOU SHIP WORLWIDE?
Unfortunately, there is no shipping outside country available at this moment. However, we will be shipping internationally soon.